Privacy Center

What is GDPR?

The European Union’s General Data Protection Regulation, or GDPR, enhances the existing framework for companies that process the personal data of EU-based residents. It came into effect on May 25, 2018, bringing with it a host of new obligations for those companies, and new privacy rights for their end users. Processing data can mean many things, from collecting data to storing and using it. Organizations large and small that process the personal data of EU-based data subjects are now preparing for the new regulation, and Onshape is no exception.


What is Onshape doing for GDPR?

Onshape is committed to protecting the privacy and security of our users’ data. We believe that GDPR complements our existing data protection policies and processes, giving us a solid foundation and helping us maintain a strong commitment to data privacy. In addition to the updates to our Privacy Policy that reflect our new obligations, we implemented a process in place to support users seeking to export or access their personal data in a seamless way, and trained our staff on how to build and design privacy-conscious products.

Onshape continues to be EU-US Privacy Shield and Swiss-US Privacy Shield certified.


How do I get a Data Processing Agreement?

Customers looking for a Data Processing Agreement should email privacy@onshape.com.


Does Onshape view itself as a Data Controller or Data Processor?

Onshape is a Data Processor under GDPR. We handle our customers’ personal information according to our Privacy Policy.


What third parties does Onshape work with to process customer data?

Onshape uses third party vendors to help provide Onshape services to our customers. Before onboarding new vendors, Onshape conducts a privacy and security review. Any vendors which handle personal data must sign a Data Processing Agreement with Onshape. You can view an updated list of the third-party vendors here.


How can I learn more about GDPR?

GDPR is important to us and we welcome this opportunity to help our users understand our compliance. For Onshape users interested in learning more about GDPR and how we adopted these principles, please contact us by email at privacy@onshape.com.